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Delivery Policy

Last Updated: October 2026 • Official Policy of AMPWORK

Instant Digital Delivery
All AMPWORK products are delivered electronically via instantaneous digital download and automated email confirmation immediately after payment completion. No physical shipping is required.

1. Electronic Delivery Method

All products and licenses offered on https://ampwork.shop are 100% digital software goods. We do not ship physical products, CDs, DVDs, USB drives, or paper documentation.

Because delivery is entirely digital, there are zero shipping, handling, or customs charges ($0.00 Delivery Fee) regardless of customer geographical location worldwide.

2. Delivery Timeline & Instant Access

Delivery of your purchased software occurs instantaneously upon successful payment verification by our payment gateway (typically within 1 to 5 minutes of completing checkout):

  1. On-Screen Confirmation: Immediately following transaction approval, the checkout page automatically updates to display your full Order Confirmation, your unique License Key, and a direct one-click Download link for the Software archive (.zip).
  2. Email Delivery: An automated Order Confirmation Email is dispatched simultaneously to the customer email address entered at checkout. This email contains your purchase receipt, license credentials, and secure download links.
  3. Customer Portal Access: Customers may access their personal account area at any time (24/7/365) to retrieve license keys, download the latest version updates, and view transaction history.

3. Verification & Delivery Confirmation

Delivery is legally deemed complete when any of the following events occur:

  • The Order Confirmation Email is recorded as successfully sent by our transactional mail servers to your designated email address.
  • The software package download link is clicked or initiated from the post-purchase confirmation screen or account portal.
  • The license key is activated on a live WordPress installation.

4. Troubleshooting Undelivered Orders

If you have completed your payment but have not received your license key or confirmation email within 15 minutes, please follow these diagnostic steps:

  • Check Spam / Junk Folders: Occasionally, aggressive email spam filters or corporate email firewalls may misroute automated transactional messages. Please inspect your Spam, Junk, and Promotions folders.
  • Verify Email Address: Confirm that the email address provided during checkout was spelled accurately without typos.
  • Whitelist Our Domain: Add [email protected] to your email contact list or whitelist.

If your license email has still not arrived, please contact our 24/7 dispatch team immediately at [email protected] with your payment transaction ID or billing name. Our team will verify the payment record and re-dispatch your credentials manually within minutes.

5. Fraud Prevention & Order Delays

In rare instances, transactions flagged by our payment processor’s automated fraud detection systems (e.g., mismatched billing countries, suspicious proxy connections) may be placed under manual security review. Such reviews are typically completed within two (2) hours, after which delivery proceeds automatically.

6. Support & Inquiries

For any questions or support regarding product delivery, download links, or license key issuance, please reach out to our dedicated support desk:

  • Email: [email protected]
  • Response Time: Within 12 hours (typically under 1 hour)
  • Website: https://ampwork.shop
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